Kaptius Smart Admin (KSA) Managed Services

Navigate Your ServiceNow Voyage with Kaptius: Your Managed Service Companion

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Why Settle for One, When a Team of Experts Awaits You with Kaptius Managed Services?

At Kaptius, we extend beyond mere issue resolution to offer a comprehensive Managed Service package for your ServiceNow platform. Our seasoned team of certified professionals is dedicated to not just maintaining, but elevating your ServiceNow instance through strategic upgrades, health scans, and value-driven solution recommendations. Embrace the Kaptius Smart Admin (KSA) packages for a cost-effective, expertise-rich support structure, ensuring your ServiceNow journey is smooth, efficient, and continuously evolving towards success.

Kaptius Smart Admin (KSA) Packages

Group 11

Hatchling

Ideal for organisations embarking on their ServiceNow journey, get foundational support.

Group 12

Nestling

A step-up for growing business, providing an enhanced level of support & development.

Group 13

Fledgling

For mature ServiceNow customers, offering advanced support & strategic roadmap planning.

Group 14

Full Flight

Offering comprehensive, top-tier support and strategic direction for your ServiceNow journey.

We are now a ServiceNow Validated Practice

Rated at Scale & Co-create. The highest level on the ServiceNow Partner maturity scale, across 3 practice areas, ITSM, CSM, and App Engine.

  • ServiceNow Validated Practice: IT Service Management – Advanced (EMEA)
  • ServiceNow Validated Practice: Customer Service Management (EMEA)
  • ServiceNow Validated Practice: IT Service Management – Prime (EMEA)
  • ServiceNow Validated Practice: App Engine (EMEA)
  • ServiceNow Validated Practice: Now Assist for Customer Service Management (EMEA)
  • ServiceNow Validated Practice: IT Operations Management – Advanced (EMEA)
  • ServiceNow Validated Practice: Manufacturing Commercial Operations (EMEA)
  • ServiceNow Validated Practice: Now Assist for IT Service Management (EMEA)
  • ServiceNow Validated Practice: Field Service Management (EMEA)

Value-Added Services

We go beyond mere maintenance to offer a spectrum of value-added services aimed at continually enhancing your ServiceNow instance.

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Platform Upgrades: Seamlessly transition through ServiceNow upgrades, ensuring you leverage the latest features and improvements.
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Platform Health: Seamlessly transition through ServiceNow upgrades, ensuring you leverage the latest features and improvements.
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Roadmap: Seamlessly transition through ServiceNow upgrades, ensuring you leverage the latest features and improvements.
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Our Team

Your success is backed by a team of certified developers and architects, ensuring a rich pool of expertise at your disposal.

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Certified Professionals:  Our team holds coveted certifications, validating their prowess in ServiceNow solutions.
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Continuous Learning:  Stay updated with the latest ServiceNow features and best practices, thanks to our team’s commitment to continuous learning.
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Collective Expertise:  Leverage the collective expertise of a team rather than relying on a single individual, ensuring a robust, well-rounded support structure.

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We win together

A nice bunch of humans is part of the package too.

Understanding the gravity of investing in a platform, Kaptius is steadfast in its pursuit to extract maximum value. Every penny, every hour you invest, matters to us.

We leverage our deep insights and proficiency to ensure that your investment in ServiceNow reaps substantial, tangible benefits, propelling your business forward.

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