<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" version="2.0">
  <channel>
    <title>AI Transformation</title>
    <link>http://141879125.hs-sites-eu1.com/ai-transformation</link>
    <description>All content/topics related to ServiceNow powered AI transformation.</description>
    <language>en</language>
    <pubDate>Wed, 23 Sep 2026 15:59:59 GMT</pubDate>
    <dc:date>2026-09-23T15:59:59Z</dc:date>
    <dc:language>en</dc:language>
    <item>
      <title>From Service Portal to Employee Slate: How ServiceNow Otto Is Rewriting the Employee Experience</title>
      <link>http://141879125.hs-sites-eu1.com/ai-transformation/from-service-portal-to-employee-slate-how-servicenow-otto-is-rewriting-the-employee-experience</link>
      <description>&lt;div class="hs-featured-image-wrapper"&gt; 
 &lt;a href="http://141879125.hs-sites-eu1.com/ai-transformation/from-service-portal-to-employee-slate-how-servicenow-otto-is-rewriting-the-employee-experience" title="" class="hs-featured-image-link"&gt; &lt;img src="https://141879125.hs-sites-eu1.com/hubfs/Otto.png" alt="From Service Portal to Employee Slate: How ServiceNow Otto Is Rewriting the Employee Experience" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"&gt; &lt;/a&gt; 
&lt;/div&gt; 
&lt;p&gt;For years, the employee's day at work looked the same on ServiceNow: open a portal, click through a menu, search a catalog, fill a form, wait. First it was the Service Portal. Then Employee Center made it prettier and more self-service. Each step was better than the last, but employees were still doing the work of navigating the system.&lt;/p&gt;</description>
      <content:encoded>&lt;div class="hs-featured-image-wrapper"&gt; 
 &lt;a href="http://141879125.hs-sites-eu1.com/ai-transformation/from-service-portal-to-employee-slate-how-servicenow-otto-is-rewriting-the-employee-experience" title="" class="hs-featured-image-link"&gt; &lt;img src="https://141879125.hs-sites-eu1.com/hubfs/Otto.png" alt="From Service Portal to Employee Slate: How ServiceNow Otto Is Rewriting the Employee Experience" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"&gt; &lt;/a&gt; 
&lt;/div&gt; 
&lt;p&gt;For years, the employee's day at work looked the same on ServiceNow: open a portal, click through a menu, search a catalog, fill a form, wait. First it was the Service Portal. Then Employee Center made it prettier and more self-service. Each step was better than the last, but employees were still doing the work of navigating the system.&lt;/p&gt;  
&lt;img src="https://track-eu1.hubspot.com/__ptq.gif?a=141879125&amp;amp;k=14&amp;amp;r=http%3A%2F%2F141879125.hs-sites-eu1.com%2Fai-transformation%2Ffrom-service-portal-to-employee-slate-how-servicenow-otto-is-rewriting-the-employee-experience&amp;amp;bu=http%253A%252F%252F141879125.hs-sites-eu1.com%252Fai-transformation&amp;amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "&gt;</content:encoded>
      <category>now-assist</category>
      <category>genai</category>
      <category>automation</category>
      <category>AI</category>
      <pubDate>Wed, 09 Sep 2026 16:39:50 GMT</pubDate>
      <author>rajkumar.yajjavarapu@kaptius.com (Rajkumar Yajjavarapu)</author>
      <guid>http://141879125.hs-sites-eu1.com/ai-transformation/from-service-portal-to-employee-slate-how-servicenow-otto-is-rewriting-the-employee-experience</guid>
      <dc:date>2026-09-09T16:39:50Z</dc:date>
    </item>
    <item>
      <title>ServiceNow AI Control Tower: Managing AI Agents at Enterprise Scale</title>
      <link>http://141879125.hs-sites-eu1.com/ai-transformation/servicenow-ai-control-tower-managing-ai-agents-at-enterprise-scale</link>
      <description>&lt;div class="hs-featured-image-wrapper"&gt; 
 &lt;a href="http://141879125.hs-sites-eu1.com/ai-transformation/servicenow-ai-control-tower-managing-ai-agents-at-enterprise-scale" title="" class="hs-featured-image-link"&gt; &lt;img src="https://141879125.hs-sites-eu1.com/hubfs/AI%20Axross%20Enterprise.png" alt="ServiceNow AI Control Tower: Managing AI Agents at Enterprise Scale" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"&gt; &lt;/a&gt; 
&lt;/div&gt; 
&lt;p style="font-size: 24px;"&gt;&lt;span style="color: #0240b7;"&gt;&lt;strong&gt;ServiceNow AI Control Tower: Managing AI Agents at Enterprise Scale&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;</description>
      <content:encoded>&lt;div class="hs-featured-image-wrapper"&gt; 
 &lt;a href="http://141879125.hs-sites-eu1.com/ai-transformation/servicenow-ai-control-tower-managing-ai-agents-at-enterprise-scale" title="" class="hs-featured-image-link"&gt; &lt;img src="https://141879125.hs-sites-eu1.com/hubfs/AI%20Axross%20Enterprise.png" alt="ServiceNow AI Control Tower: Managing AI Agents at Enterprise Scale" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"&gt; &lt;/a&gt; 
&lt;/div&gt; 
&lt;p style="font-size: 24px;"&gt;&lt;span style="color: #0240b7;"&gt;&lt;strong&gt;ServiceNow AI Control Tower: Managing AI Agents at Enterprise Scale&lt;/strong&gt;&lt;/span&gt;&lt;/p&gt;  
&lt;img src="https://track-eu1.hubspot.com/__ptq.gif?a=141879125&amp;amp;k=14&amp;amp;r=http%3A%2F%2F141879125.hs-sites-eu1.com%2Fai-transformation%2Fservicenow-ai-control-tower-managing-ai-agents-at-enterprise-scale&amp;amp;bu=http%253A%252F%252F141879125.hs-sites-eu1.com%252Fai-transformation&amp;amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "&gt;</content:encoded>
      <category>ServiceNow</category>
      <category>Artificial Intelligence (AI)</category>
      <category>Autonomous IT</category>
      <category>AI</category>
      <category>Generative AI</category>
      <category>AI Control Tower</category>
      <pubDate>Thu, 04 Jun 2026 09:33:06 GMT</pubDate>
      <author>Donovan.Munitich@kaptius.com (Donovan M)</author>
      <guid>http://141879125.hs-sites-eu1.com/ai-transformation/servicenow-ai-control-tower-managing-ai-agents-at-enterprise-scale</guid>
      <dc:date>2026-06-04T09:33:06Z</dc:date>
    </item>
  </channel>
</rss>
